Privacy Policy

Last updated: January 2026

1. Who We Are

Craft TelAviv (Company No. 523910685) operates the website crafttelaviv.pro and a physical shop at 7 Nahalat Binyamin Street, Tel Aviv-Yafo 6516030, Israel. For privacy-related inquiries, contact us at shop@crafttelaviv.pro.

2. Information We Collect

We may collect the following types of information when you interact with our website or shop:

• Contact details — name, email address, and phone number when you submit our contact form or place an order.
• Usage data — pages visited, time spent on site, browser type, and device information collected via cookies and analytics tools.
• Transaction data — purchase history and payment details when you buy products in-store or online.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process orders and deliver products
• Improve our website and shopping experience
• Send occasional updates about new products, workshops, and events (only with your consent)
• Comply with legal obligations under Israeli law

4. Cookies

Our website uses cookies — small text files stored on your device — to remember your preferences and analyze site traffic. When you first visit, a cookie consent modal allows you to accept or decline non-essential cookies.

Essential cookies required for basic site functionality are always active. Analytics and preference cookies are only set after you click Accept. You can change your preference at any time by clearing your browser's local storage for crafttelaviv.pro.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by Israeli law. Contact form submissions are kept for up to 24 months. Transaction records are retained for 7 years per tax regulations.

7. Your Rights

Under the Israeli Protection of Privacy Law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at shop@crafttelaviv.pro.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Craft TelAviv
7 Nahalat Binyamin Street, Tel Aviv-Yafo 6516030
shop@crafttelaviv.pro
+972 3 555 1056